Use a GOOD compression software!
Our down-loadable files are in zip format. Using a GOOD compression software is essential to the success of using our software. Many compression softwares do not read the HEADER of the compressed file and can corrupt the file during the de-compression process. 7ZIP has been used by programmers for years. 7ZIP is highly recommended. See http://www.7zip.org for more information. Having problems loading your meter? Are you using Windows 10? Read this. This is not a problem with the meter. Windows 10 can corrupt or abort files without warning. This has become a problem for loading files to meters, USB drives and other devices. Overcome this problem by using any other Windows OS. Note: Some users have reported success with Windows 10 by using it in the SAFE mode. Need more information? Search Windows 10 USB Problems